Terms of use

Terms of use

Effective Date: March 2, 2025

1. INTRODUCTION

Welcome to Luxury Luster Pro! These Terms and Conditions the Agreement govern your use of our Website https://www.luxurylusterpro.com/ and the mobile auto detailing services we provide. By accessing our Website, booking services, or using any features of our Website, you agree to comply with these terms. If you do not agree with any part of this Agreement, please refrain from using our Website or services.

2. DEFINITION

In this Agreement, the following terms shall have the meanings set forth below

Company: refers to Luxury Luster Pro, a provider of mobile auto detailing services.

Customer: you refers to any individual who interacts with our Website or books services.

Services: refers to the auto detailing, ceramic coating, and related vehicle care services offered by the Company.

Website: refers to https://www.luxurylusterpro.com/.

3. SERVICES OFFERED

Luxury Luster Pro specializes in providing a wide range of mobile auto detailing services, including but not limited to

  • Exterior and interior car detailing.

  • Ceramic coating for paint protection.

  • Odor removal and pet hair removal.

  • Engine bay cleaning
  • Other vehicle care services listed on our Website.

We bring these services directly to your location—whether at your home, office, or other places of convenience. We reserve the right to modify or discontinue any service offering without prior notice.

4. BOOKING AND PAYMENTS

Booking: Customers can book our services via our Website, email, or phone. After a service is booked, our team will confirm the details and arrange a time for service delivery

Payment: Full payment is due after the service is completed. Customers may pay using cash, credit card, debit card, or other payment methods available at the time of service.

Price Adjustment: The prices listed on our Website are subject to change without prior notice. Customers will be informed of the final price before the service begins.

5. CANCELLATIONS AND REFUND POLICY

Cancellations: Customers must provide at least 24 hours’ notice to cancel or reschedule an appointment. If a cancellation is made within 24 hours of the scheduled appointment, a cancellation fee may apply.
Refund: We offer refunds only in the event that the booked service cannot be performed due to unforeseen circumstances. In cases where customers are not satisfied with the service, they must contact us within 24 hours for a resolution.

6. CUSTOMER RESPONSIBILITIES

Preparation: Customers are responsible for removing any personal belongings from their vehicles prior to the service. We are not liable for any items left inside the vehicle.

Vehicle Condition: Customers must disclose any pre-existing damage to their vehicle prior to the detailing service. The Company reserves the right to refuse service if the vehicle poses a safety risk or is in unsanitary condition.

7. LIABILITY DISCLAIMER

Damage and Incident: While we take great care in handling your vehicle, Luxury Luster Pro is not responsible for any pre-existing damage or minor incidental scratches that may occur during the detailing process.

Third-Party Liability: We are not responsible for any damages resulting from third-party services or products used in conjunction with our detailing services.

8. USE OF WEBSITE

By using our Website, you agree to not:

  • Use the Website for unlawful or fraudulent activities
  • Interfere with the operation or security of the Website.

  • Copy, modify, or distribute any content from the Website without our permission

9. PRIVACY POLICY

By using our services, you acknowledge that you have read and agreed to our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. GOVERNING LAW

This Agreement is governed by the laws of Ontario, Canada. Any disputes arising from these terms will be resolved in the courts located within Toronto, Ontario.

11. CHANGES TO TERMS

Luxury Luster Pro reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, along with an updated effective date.

12. CONTACT US

For questions or concerns about these Terms and Conditions, please contact us:

Email: info@luxurylusterpro.com
Phone Number: (647) 766-5776